Introduction
This course delves into the critical role of management information systems (MIS) in supporting organisational functions and driving value-added change. Learners will examine how IT systems facilitate core business processes, improve productivity, and help organisations achieve a competitive edge in global markets. Topics include data management, knowledge management, and customer service systems, with an emphasis on the strategic application of MIS to enhance decision-making and operational efficiency. Learners will also explore frameworks for managing information systems within businesses and understand how these systems can support various organisational functions, from finance to human resources. By mastering the strategic use of MIS, students will be prepared to lead initiatives that enhance productivity, innovation, and competitiveness in today’s technology-driven business environments.
Learning Outcomes
